Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed on weekends or public holidays.
Delivery Times
| Region | Estimated Delivery |
|---|---|
| Czech Republic | 2–5 business days |
| Western EU (DE, FR, AT, BE, NL, IE) | 5–10 business days |
| Southern EU (IT, ES, PT) | 7–12 business days |
| Northern EU (DK, FI, SE) | 7–12 business days |
| Eastern EU (PL and others) | 5–10 business days |
Shipping Cost We offer free shipping on all orders.
Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number.
Delays Delivery times are estimates and may vary due to customs, carrier delays, or peak seasons. LUME NOIRÉ is not responsible for delays caused by third parties.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at info@lumenoirejwlr.com within 48 hours of the expected delivery date.